Here are some answers to some common questions we get a lot, which might help to prepare you for your next visit!
What forms of payment are accepted?
We are able to take cash, certified bank check, or an auto loan check from most auto loan lenders or banks.
We now have a card reader! We can take debit and credit cards, with a 3% processing fee. Ask us about it!
The forms of payment we can accept apply to both our cash deals and our financing deals.
Please keep in mind only debit cards can be used for down payments, credit cards are not accepted in that specific case.
What kind of warranties do you offer?
We now offer warranties through many of our lenders, as well as options available to add to cash vehicles at competitive prices. Ask us about our available warranty options, and come in to explore options and choose the right coverage for your vehicle!
An aftermarket warranty can be purchased for just about any used vehicle through many sources.
Do you finance?
We do! We have one of the best programs in our area, and can finance just about anybody with no credit score minimums or required income/job times.
The best way to get an estimated down payment and financing information is by clicking "APPLY FOR FINANCING" in the header of our website or simply going to https://hsbauto.startyourcreditapproval.com
We now have an even larger network of lenders available to get you the BEST approval options and terms available.
When you apply, you'll want to make sure all information is verifiable and in your name. Let us know if we can help answer any questions about applying.
A car I was interested in sold quickly - how often do you get new vehicles?
ALL THE TIME! We get new vehicles in very often, and almost always have something new on the way.
The website is updated every single day with new inventory and "coming soon" listings, so keep an eye out.
Do you hold vehicles? What about taking a deposit?
Beginning 05/31/2025, we will no longer be able to hold vehicles, with or without a deposit.
We regret having to enforce this policy but we are forced to do so to avoid disappointing our customers,
and to lessen the aggravation for both employee and customer.
Vehicles will only be sold to those who are ready to make an immediate purchase.
Do you charge a documentary (doc) or dealer fee?
IN ACCORDANCE WITH NORTH CAROLINA GENERAL STATUTES § 20-101.1 AND APPLICABLE DMV REGULATIONS:
HSB Auto Brokers charges a documentary (doc) fee of $299 on each retail motor vehicle transaction.
About the Doc Fee
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This fee is charged to all customers equally.
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It represents costs for processing, preparing, and handling documents related to the sale and titling of a motor vehicle.
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This is not a government-mandated charge and is in addition to the advertised price of the vehicle (unless otherwise stated).
